VIRALIRL
legal

 

Last updated: June 2025 · Effective immediately

Viral IRL (“we”, “our”, or “us”) operates the website viralirl.in and provides marketing services to businesses and individuals across India. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or engage our services.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website immediately.

{01}Information we collect

We collect information you provide directly to us and information collected automatically when you use our services.

Personal information: name, email address, phone number, company name, and billing/GST details when you fill out forms or contact us.

Payment information: we use Razorpay as our payment gateway. We do not store your card or banking details on our servers. All payment data is handled securely by Razorpay in compliance with PCI-DSS standards.

Usage data: IP address, browser type, pages visited, time spent on pages, and referring URLs collected via cookies and analytics tools.

Communications: any messages, emails, or information you send us when seeking support or inquiring about our services.

{02}How we use your information

We use your information for the following purposes:

  • To provide, maintain, and improve our marketing services
  • To process payments and send related invoices or receipts
  • To respond to your inquiries and provide customer support
  • To send you service updates, promotional content, and newsletters, where you have given consent
  • To comply with applicable laws, regulations, and legal obligations under Indian law
  • To detect and prevent fraudulent transactions or misuse of services

{03}Sharing of information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service providers: Razorpay for payment processing, Google Analytics for website analytics, email service providers, and hosting partners who assist us in operating our business. These parties are contractually obligated to protect your data.

Legal requirements: if required by law, court order, or governmental authority in India.

Business transfer: in the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity.

{04}Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand website traffic, remember your preferences, and deliver relevant content. You can control cookie settings through your browser. Please note that disabling cookies may affect the functionality of some parts of our website.

{05}Data retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Payment-related records are retained for a minimum of 7 years in compliance with Indian accounting and tax laws.

{06}Your rights

Under applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data, subject to legal obligations
  • Withdraw consent for marketing communications at any time

{07}Security

We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your data. However, no transmission over the internet is completely secure. We encourage you to use strong passwords and avoid sharing sensitive information over unsecured channels.

{08}Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies before providing any personal information.

{09}Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date. Continued use of our services after any changes constitutes acceptance of the updated policy.